Privacy Policy

We may collect information you provide directly, including your name, email address, phone number, company name, website URL, project details, support requests, billing details, and messages submitted through forms or email.

When we provide development, maintenance, security monitoring, malware removal, or technical support, we may process website access details, hosting details, CMS accounts, plugin lists, error logs, scan results, backup status, performance data, and other technical information needed to deliver the service.

Our website may automatically collect limited technical information such as IP address, device type, browser type, pages visited, referral source, approximate location, and usage events through server logs, cookies, analytics tools, and security systems.

We use information to respond to inquiries, prepare quotes, provide services, process orders, manage subscriptions, maintain websites, monitor security, troubleshoot issues, improve performance, communicate project updates, provide support, and keep business records.

We may also use information for fraud prevention, payment verification, legal compliance, accounting, internal reporting, service improvement, website security, and protection of our rights, clients, and systems.

Payments may be processed by secure third-party payment providers, online resellers, merchant-of-record platforms, card networks, banks, or invoice systems. Pakwebzone does not store full card numbers on its own servers.

Payment providers may collect and process payment details, billing address, tax information, transaction records, device data, fraud prevention signals, refund information, dispute information, and buyer support records according to their own policies and legal obligations.

We retain order, invoice, subscription, payment status, refund, and dispute records as needed for accounting, support, compliance, fraud prevention, and service delivery.

Our public website may use analytics tools such as Google Analytics to understand traffic, page performance, user behavior, and marketing effectiveness.

Admin pages are excluded from analytics tracking. We may use cookies or similar technologies for website functionality, analytics, security, session management, and fraud prevention.

You can control cookies through your browser settings, but disabling some cookies may affect website functionality.

If you provide website, hosting, CMS, server, or third-party account credentials, we use them only to deliver requested services such as updates, development, maintenance, malware removal, backup checks, and security monitoring.

We recommend using temporary accounts, limited permissions, secure password sharing, and access revocation when a project or service relationship ends. You should avoid sending passwords through insecure channels when possible.

We do not sell personal information. We may share information with trusted service providers when necessary for payment processing, order fulfillment, buyer support, hosting, analytics, email delivery, project management, security scanning, backup review, legal compliance, accounting, or service delivery.

We may disclose information if required by law, to respond to lawful requests, to prevent fraud, to enforce our terms, to protect our rights, or to protect the security of our clients, website, services, or users.

Pakwebzone may work with clients and service providers in different countries. Your information may be processed or stored in countries other than where you live, depending on the tools, hosting providers, payment providers, and communication systems used.

Where required, we take reasonable steps to use service providers and safeguards appropriate for the type of information being processed.

We keep information for as long as needed to provide services, maintain business records, comply with legal and accounting obligations, resolve disputes, process refunds, manage security, and support active or past clients.

Technical access details may be removed, rotated, or disabled after the service ends, subject to operational, legal, security, and recordkeeping requirements.

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online system, email account, hosting provider, payment processor, or website can be guaranteed to be completely secure.

If we become aware of a security issue affecting your information, we will take reasonable steps to investigate, respond, and notify affected parties when required by applicable law.

You may contact us to request access, correction, deletion, or restriction of personal information where applicable. Some records may need to be retained for legal, accounting, security, fraud prevention, or legitimate business purposes.

You may unsubscribe from non-essential marketing communications by following the instructions in the message or contacting us directly.

Our services are intended for businesses and individuals who can enter into a service agreement. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

For privacy questions or requests, contact Pakwebzone at [email protected] or +92 300 259 6510. Please include enough detail so we can identify and respond to your request.